Felipe Fiori

Felipe Fiori

Senior QA Analyst AI-Driven Test Automation

🇧🇷 🇮🇹 🇮🇪 Triple Citizen (Brazilian · Italian · Irish)
Galway, Ireland 🇮🇪
20+
Years in IT & QA
8+
Years at Planet
12+
Years at HP / HPE
About

Senior QA Analyst with 20+ years of experience in quality assurance, test automation, software testing, and enterprise system validation across international environments. Currently specialising in FinTech, payments, and Tax Free solutions at Planet, validating complex business-critical workflows where accuracy, compliance, and security are essential.

Skilled across the end-to-end testing lifecycle — from test strategy and UAT to CI/CD release validation. Actively leveraging AI-powered tools (GitHub Copilot & Microsoft Copilot) to accelerate test design, root-cause analysis, and automation coverage, delivering practical business value and measurable quality outcomes.

Professional with hearing impairment — please contact via email, SMS, WhatsApp, Telegram, or instant messaging.
Career History

Planet

Galway, Ireland · Hybrid
2018 – Present · 8+ Years

Senior QA Analyst

Sep 2022 – Present
  • Lead quality assurance across Planet’s Tax Free and FinTech platforms, ensuring compliant, reliable, and customer-focused transaction solutions.
  • Design and execute end-to-end testing strategies (Functional, API, Integration, Regression, UAT) and manage release validation across TEST, UAT, and Production environments.
  • Maintain automated test suites with Sahi Pro and actively leverage AI-powered tools (GitHub Copilot & Microsoft Copilot) for test acceleration and root-cause analysis.
  • Manage QA virtual test environments, Windows Server infrastructure, Azure VMs, and Jenkins CI/CD pipelines to ensure automated test execution stability.

Software QA Tester

Sep 2018 – Sep 2022
  • Executed manual and automated GUI/functional testing for Web and Mobile applications across end-to-end business workflows.
  • Created detailed test plans, logged and tracked defects in Jira/TestRail, and collaborated with cross-functional stakeholders and external vendors.
🏆 2021 Planet Q2 Star Award Winner
📈 Promoted from Fixed-Term Contractor to Permanent Senior QA

Hewlett Packard Enterprise (HPE)

Porto Alegre, Brazil
2015 – 2018 · 2.5 Years

Software QA Engineer

Nov 2015 – Mar 2018
  • Led software integration, release management, and test execution for mission-critical enterprise clients including Bradesco, MetroSP, and BrasilCap in Agile/Scrum environments.
  • Designed, reviewed, and executed system-level interoperability test plans, ensuring product requirements were verifiable and defect-free.
  • Configured test hardware and environments (Servers, Storage, Networks, Switches) and performed automated testing using HP QTP/UFT.
  • Diagnosed test failures to root causes, mentored junior QA team members, and collaborated closely with outsourced development partners.
⭐ Multiple HPE Recognition Awards (Bias for Action · Partnership First)

HP

Porto Alegre, Brazil
2006 – 2015 · 9 Years

Software QA Engineer

Nov 2011 – Oct 2015
  • Managed end-to-end QA processes, configuration management, and release validation for major enterprise client applications.
  • Built automated regression test scripts with HP QTP/UFT and configured physical and virtual test hardware environments.
  • Performed deep root-cause analysis on system bugs, collaborating with cross-functional dev teams to drive continuous quality improvements.

Software Tester

Nov 2006 – Oct 2011
  • Executed functional, system, and regression test suites for pre-deployment consumer software releases using HP ALM and SQL Server.
  • Documented detailed bug reports, evaluated test outcomes, and ensured high product reliability before deployment.
🏅 HP Service Award (5 Years & 10 Years)
🏆 30+ HP Recognition Awards (Teamwork, Contribution & Global Citizenship)

Early Career (DBServer & Dell)

Porto Alegre, Brazil
2003 – 2006 · 3 Years

Software Tester Intern (DBServer / HP R&D)

Dec 2005 – Oct 2006
  • Allocated as a contractor to HP’s R&D department in Porto Alegre, designing and executing test cases for pre-release consumer software.
  • Identified, documented, and tracked software defects prior to deployment.
📈 Hired directly into HP as a permanent employee after 10 months

GUI Designer Intern (Enterprise Software Factory)

Apr 2005 – Dec 2005
  • Worked on system migration projects for client accounts (COPESUL), creating interface layouts and managing customer requirements.

GUI Designer & Software Tester Intern (Dell)

Jun 2003 – Dec 2004
  • GUI Design (2004): Designed visual UI, automotive graphical interfaces, wireframes, colour palettes, and icon sets for complex software projects.
  • Software Testing (2003–2004): Wrote and executed manual/automated test scripts for Dell products, focusing on functional, performance, and scalability testing.
Recommendations
💬 Testimonials & Endorsements

“Felipe taught me so much about overcoming difficulties. A true role model who never gives up on his objectives. He is a fast learner, highly creative, and contributes comprehensively to the team. It was an absolute pleasure working alongside him.”

Marcus Duarte Breda Principal Technical Program Manager at Microsoft

“I worked alongside Felipe for a year and a half and I honestly cannot say enough good things about him! He is dedicated, hard-working, and a great team player who thinks outside the box. One of the best QA testers I have ever met.”

Rúben Meireles Tech Lead & OutSystems Champion

“Felipe’s expertise in quality assurance, combined with his meticulous attention to detail, has significantly elevated our product standards. An excellent communicator who prioritises quality at every stage.”

Laszlo Miko Senior Product & UX/UI Designer

“Felipe is without doubt one of the best software QA testers I have had the pleasure of working with. Meticulous, hard-working, and always on hand to help the team achieve their goals. A huge asset to any development team.”

Robert Madden Front-End Web Developer
Certifications
Certified Tester Foundation Level Agile Tester (CTFL-AT) Aug 2020
ISTQB® — International Software Testing Qualifications Board
Credential ID: 20-CTFL-AT-00206-USA
Certified Tester Foundation Level (CTFL) Jun 2015
ISTQB® — International Software Testing Qualifications Board
Credential ID: 15-CTFL-04066-BR
Scrum Foundation Professional Certificate (SFPC) Jan 2019
CertiProf
Education
Universidade Feevale 2010 – 2011
Master’s degree — Specialisation in Test & Quality Assurance
Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS) 2003 – 2007
Bachelor’s degree — Information Systems
🏆 Troféu São Marcelino Champagnat · Peer Award (Most Supportive Classmate)
Atlas Language School Dublin 2018
Cambridge English
International House Dublin 2018
Executive English for Professionals
Indiana University–Purdue University Indianapolis (IUPUI) 2001
ELS Language Centers
Skills & Toolkit
🧪 QA & Automation
Sahi Pro Postman API Testing Regression Testing Functional Testing Exploratory Testing Playwright Tricentis Tosca Ghost Inspector UAT
🤖 AI & Productivity
ChatGPT Gemini GitHub Copilot Prompt Engineering VS Code AI-Augmented QA Microsoft 365 Copilot Claude Code
⚙️ Tools & Platforms
Jira Confluence Xray Jenkins Agile / Scrum TestRail Windows Server Azure VMs OutSystems
Languages
Portuguese
Native
English
Advanced / Fluent
Spanish
Basic
Beyond the Code
🌍 International Journey
✈️ 55+ Countries Explored
🇧🇷 Porto Alegre, RS Hometown
🇺🇸 Indianapolis, IN Exchange Experience
(4 months)
🇮🇪 Dublin, Ireland Apr – Aug 2018
🇮🇪 Galway, Ireland Sep 2018 – Present
🏃 Activities & Passions
🏃 Marathon Finisher (1x Marathon · 15+ Half-Marathons)
🌍 World Travel & Exploring Cultures
🏂 Snowboarding
🎾 Racquet Sports (Padel & Tennis)
🏔️ Hiking & Mountain Trails
⚽ Football / Soccer
Connect